Simulation — synthetic demo, not a real emergency line. For a real emergency, hang up and dial 911.
B300 / voice.console / reno-psap-07
K. ORTIZ · shift 04:12IDLEsession ·
p50 voice 187msp99 voice 412msstt parakeettts fishllm sonnet-4.6
12 CALLS CONCURRENTconsistency 94.1% · escalation 8.3%
#01
P4
noise complaint
2nd & Virginia
#02
P5
lost wallet
report only
#03
P4
parking
awaiting tow
#04
P3
welfare check
S. Wells Ave
#05
P1
MVC · injury
I-80 E · mp14
#06
P5
barking dog
routine
#07
P3
lang swap ES->EN
hold
#08
P5
false alarm
resolved
#09
P4
fireworks
Virginia St
#10
P2
medical · stable
EMS enroute
#11
P5
abandoned veh
report filed
#12
P4
callback
queued
call #05 · live voice session
session · headerStatus idle · phase intake
P1 · DEMO
turn 0 · 00:00
CLR
AI
intaketriagedispatchpdihandoffclosed
LIVE VOICE · CALLER CHANNELpre-connect · idle
CALLER · LIVE
on call 00:00:00
Location
GATHERING
Complaint
ASSESSING
pronouns · unknown
Intake
Address
Reassured
Key questions
Pre-arrival
Handoff
Active intent
Waiting for first turn
Latched facts
No latches yet — caller still in intake.
Pre-arrival queue
Inactive — pre-arrival fires once the protocol enters verify or CPR.
TRANSCRIPT · ROLE-LABELED0 turns
Console initialized. Waiting for the first caller utterance.
STT0msLLM TTFT0msTTS TTFB0msRTT0ms
budget · 1500ms
PIPELINE LATENCY · LIVEbudget 800ms
stt · deepgram nova-3
84ms
llm · claude opus 4.7
142ms
tts · cartesia sonic
96ms
tool · cad dispatch
52ms
TOTAL turn-to-response374ms · within budget
LIVE RUBRIC0 graded · cross-vendor
No turns graded yet. GPT-5.5 cross-vendor grader is warming up.
OVERSIGHT ALERTS0 total · safety-monitor + OHCA
No alerts. Safety-monitor, OHCA-detector, and intent-verifier watching every turn.
shift
132
calls
escalated
11
8.3%
saved
3.8m
vs base
QA
2
flagged
TOOL CALLS · #05 (MOCK)8 calls · 2 pending commit
+00:02
location.resolve(lat=39.5296, lon=-119.8138)
I-80 E mp14.2 ±3m
84ms
+00:04
cad.dispatch(EMS, priority=1)
unit M12 · ETA 4:00
142ms
+00:05
cad.dispatch(PD, priority=1)
unit 207 · ETA 3:20
138ms
+00:47
history.scan(loc=mp14, window=72h)
2 prior incidents
62ms
+01:12
safety.watchlist(check=all)
none triggered
28ms
+01:38
hazmat.upgrade(fuel_smell=true)
proposed · awaiting commit
91ms
+02:01
vision.request(sms_link=true)
proposed · awaiting commit
74ms
+02:04
intent.verify(pushback=t6)
hold recommendation
44ms